Frequently asked questions

You can find us on the beautiful grounds of De Plas in Houthalen-Helchteren, Belgium. For all transport options, please navigate to the Transport menu.

The festival site includes deep forests, a clear lake – including a beach – and enough space for 7 stages (Districts) and the Aperol Spritz area.

• THURSDAY: campsite check-in starts at 16h
• FRIDAY: 12h00 – 00h00
• SATURDAY: 12h00 – 00h00
• SUNDAY: 12h00 – 00h00

Afterparty at the campsite (for camping guests only) on Friday, Saturday and Sunday.

Yes! There will be different sizes of lockers (Small/Medium or Large) available at both the festival entrances and at the camping site. Lockers at the camping site will be provided with electric facilities to charge your phone or other devices. Payments can be done in cash or by card. You can buy your lockers in advance via our ticketshop.

Extrema is 18+. It is possible that our crew will ask for your ID and if you don’t have it with you they will deny you access. So don’t take that risk and make sure to bring your ID

Yes, every day we have official afterparties at the campsite. You can only enter with a valid camping ticket (Holiday Ticket, Holiday VIP ticket or if you are staying at The Extrema Resort).

For day visitors, re-entry is not possible. For them the rule ‘IN=IN, OUT=OUT’ applies.

For camping visitors re-entry is possible.

There are so many eating possibilities on the festival grounds: there is always something for you. It is not allowed to bring your own food and/or beverages.

We do advise, however, if you have a severe allergy to gluten for example, to ask for the manager of the food truck. He/she can inform you and help you think about an adjustment in the dish so that you can enjoy the relevant dishes. So pay extra attention when consuming food/drinks!

Extrema works with a deposit system. Keep your packaging at all times and don’t throw it away!

Order your first drink at the bar and hand in your ecocoin. Keep your cup, can or bottle with you
Lost your ecocoin, cup, can or bottle? You pay one coin extra with your order per cup, can or bottle.

The ecocoin has no value and is not exchangeable for food or beverages.

Unfortunately, we have no cooperation with Molenheide. If you have booked accommodation, you must provide your own transportation to and from the festival.

With our partner Alpine Hearing Protection, you get more enjoyment out of the things you love to do, like enjoying live music. That’s why the A-brand has developed special earplugs with filters that ensure the sound doesn’t distort and that the music experience remains great. The Alpine PartyPlug earplugs have special music filters. So you hear the music and conversations super good and protect your hearing.

Order them online. Or buy them at the festival!

Please go to the first aid stand between District 2 and 3 or at District 7, and they will help you out!

There’s a charging point close to Entrance Blue: Europarklaan 1029.

Of course, you can stay overnight at our campsite with your own camping gear. Please read the FORBIDDEN ITEMS AND GOODS below carefully to be 100% sure.

It is not possible to stay at the campsite for 1 night. Only a Holiday Ticket provides access to the campsite from Thursday until Monday (see CHECK-IN TIMES below).

These campsite regulations apply as “internal regulations” on the Extrema Outdoor Belgium Campsite during the festival. Anyone who buys a Campsite ticket declares thereby that they agree to the following campsite regulations.

The campsite opens on Thursday at 4.00 pm and you must leave the premises on Monday before 11.00 am. As a visitor, you can be pre-searched. Access will be denied to those who not co-operate, without refund of any fees.

Only visitors with a valid camping bracelet are allowed at the campsite. The campsite is strictly forbidden for people under the age of 18. Camping visitors must check-in at the cash registers at the entrance of the campsite. ID and age will be checked here.

Always follow the guidelines from the campsite hosts, security and emergency services. In cases of discussion, the manager of the campsite has the final word. Use your common sense and don’t bring others in danger! 

Please follow the instructions from the campsite hosts while placing your tents and keep emergency exits, emergency paths and passageways free. Follow the instructions; otherwise you can assemble your tent twice! The campsite hosts can move misplaced tents without permission of the owner. Always keep the safety route free. Tents on this road will be moved without notice. Campsite visitors stay at their own risk on the premises overnight. The organization is not responsible for any physical or material damage.

When you violate the rules above, you lose the right to residence at the campsite without refund of any fees.

Unfortunately, RVs and/or mobile homes are no longer allowed due to a changed traffic plan. Overnight camping is prohibited. Check out regular campsites nearby to stay here with your mobile home.

The campsite opens on Thursday at 16:00 and you must leave the premises on Monday before 11:00. Check-in is 24/7.

Each day, after the festival, we’re hosting an after-party at the campsite. You can enter our afterparties if you have a:

• Holiday Ticket
• Holiday VIP Ticket

NO ACCESS TO THE AFTERPARTIES WITH A DAY OR WEEKEND TICKET.

• Cars , bikes and trailers
• Shopping carts (only wheelbarrows and trolleys that fit through the visitation gates are allowed.)
• Glass or other sharp objects (including glass jars with food)
• Tapping plants (self-tapping kegs are allowed to 5L)
• Gas cylinders (only the smallest size (max. contents 250g) is allowed)
• Sound Equipment
• Open fire between the tents (barbecue or small gas fires can only be used at the barbecue area)
• Aggregates, car batteries, power groups or generators
• Pets except guide dogs for persons with visual disabilities.
• Drugs or other narcotic substances or substances that can be used as drugs
• Weapons or items that could be used as a weapon
• Climbing and / or destruction of fences and / or other facilities or infrastructures
• Graffiti, confetti, party ploppers etc.
• Clothing that can be challenging or provocative and fluorescent jackets
• Trade in goods of any kind without permission from the organization
• Being disturbing under the influence of any drugs (including alcohol or medication)
• Dry Ice
• Barricade Firebreaks or emergency exits . If this is the case, the organization is free to move this material for safety reasons.
• Pasting promotion (flyers and posters) from other events without permission from the organization
• Any form of verbal and non-verbal aggression

The lockers at the campsite are equipped with power outlets to charge your mobile devices, smartwatches and other equipment that needs to be charged.

At our campsite we offer these services to you:

• BBQ zone
• Lockers
• Power plugs in the sanitary area
• Showers
• Toilets
• Sinks
• Camping afterparty
• Trash concept

When entering the campsite, we ask you to pay €5 deposit in exchange for a garbage bag (cash or pin). When you return this bag filled with trash after the festival, you’ll receive your deposit back.

Use the Eventix name change tool to change the name on one or more tickets.

Unfortunately, it is not possible to exchange day tickets for another day. We recommend you to safely sell your ticket on TicketSwap and buy a new one on our website. More info on selling your tickets can be found here.

You have access to our campsite with a HOLIDAY TICKET, HOLIDAY VIP TICKET or HOLIDAY RESORT TICKET only.

We have VIP tickets available in our ticket shop and special VIP packages that can be booked via [email protected]. Please make sure to check-out all different options via our ticketshop. With a VIP ticket, you have access to:

• VIP parking close to the venue
• VIP deck at District 5
• Separate toilets at the VIP deck
• Free bites by a top chef at the deck multiple times a day on Saturday and Sunday
• Table service

Visit the Eventix helpcenter here: eventix.io/search.

No worries! You can use this tool to find or recover your tickets.

Want an invoice for your tickets? Simply fill in your company details while ordering your tickets. Please note that invoices for tickets cannot be created retroactively.

Sealed Tickets are tickets that can only be downloaded shortly before the event. A visitor can still buy the tickets, they just can’t be downloaded yet. Once the tickets are available for download, the visitor will receive an email.

More info via eventix.io/closedloopticketing

You can sell your tickets via www.ticketswap.be. TicketSwap is our official resale partner and can guarantee you a safe and fair resale.

The Extrema Resort opens on Thursday at 4.00 pm and you must leave the premises on Monday before 4 pm. Check-in is 24/7.

We will try to put you and your friends next to each other when you book separate accommodations. When booking, please fill in your friend’s order number at the end. Note, you will have to book the same accommodation to stay next to each other!

You will stay in very high-quality accommodations. To make sure that these accommodations remain this quality, we ask you for a deposit of €175 when arriving. When leaving, we will immediately transfer back the money (if everything’s fine).

The Extrema Resort is located in a secluded spot, next to the festival. This will make sure that you can have the best and most unique experience to fully relax and enjoy your stay at The Extrema Resort. You will have direct acces to the festival via the regular camping, this will only be a 5-minute walk.

A festivalticket is excluded in the accommodation packages. You need a Holiday Ticket, Holiday VIP Ticket or Holiday Resort Ticket to stay at the Extrema Resort.

No problem. You can upgrade your stay from the campsite to The Extrema Resort simply by booking an accommodation.

• Cars , bikes and trailers
• Shopping carts (only wheelbarrows and trolleys that fit through the visitation gates are allowed.)
• Glass or other sharp objects (including glass jars with food)
• Tapping plants
• Gas cylinders
• Sound Equipment
• Open fire between the tents
• Aggregates, car batteries, power groups or generators
• Pets except guide dogs for persons with visual disabilities.
• Drugs or other narcotic substances or substances that can be used as drugs
• Weapons or items that could be used as a weapon
• Climbing and / or destruction of fences and / or other facilities or infrastructures
• Graffiti, confetti, party poppers etc.
• Clothing that can be challenging or provocative and fluorescent jackets
• Trade in goods of any kind without permission from the organization
• Being disturbing under the influence of any drugs (including alcohol or medication)
• Dry Ice
• Barricade Firebreaks or emergency exits . If this is the case, the organization is free to move this material for safety reasons.
• Pasting promotion (flyers and posters) from other events without permission from the organization
• Any form of verbal and non-verbal aggression

Every accommodation (except the Lima) is equipped with electricity.

Yes, you can! The campsite afterparties are for campsite (and Resort) guests only.

The use of illegal drugs is harmful and can have negative consequences for you, your immediate environment,
our organization as well as the relevant security authorities. It is prohibited by law to possess or sell drugs at
Extrema. Any violation of this can lead to criminal prosecution and denial of access to the festival and/or camping
site. Before entering the festival site, visitors are given the opportunity to leave drugs anonymously and without
sanctions in drug deposit boxes at the entrance of both the festival and the camping site.

Together with Quality Nights, a company that provides health services for clubs and dance events, we offer
several free measures to optimize your festival experience:
• Safe transport: avoid driving under the influence of alcohol and/or other drugs. Spend the night at our campsite
or at the Extrema Resort, designate a BOB, use public transport or travel to and from the festival with one of our
Party buses.
• Free earplugs are available at the Safe ‘n Sound information stand. Rest in a quiet zone to give yourself and
your ears a break. Do you frequently go to concerts, performances and/or festivals? Consider getting custom
earplugs which are more comfortable and protect your ears better without negatively impacting the sound quality.
• You can get free drinking water at all taps in the toilet areas.
• Free condoms are available at the Safe ‘n Sound information stand. Set your boundaries and respect the
boundaries of others. No means no.
• Try something different: healthy eating & drinking is important to recover. Did you know that every caterer at the
festival also has vegetarian and vegan options?
• Be sensible with alcohol and other drugs. Taste and discover our range of non-alcoholic drinks at the bars.

More information can be found on Safe ’N Sound and Quality Nights.

Despite all the measures we take and despite your good intentions to deal wisely with intoxicants, accidents can
still happen. If you or one of your friends does not feel well, never hesitate to go to one of the first-aid posts on
the festival site. The Red Cross staff is fully trained, equipped and moreover ready to help you. Tell them
honestly what complaints you are experiencing and what you may have taken so they can help to the best of their ability.

CARMA, the local police unit, is present on and around the festival site and checks for possession, use and sale of
illegal drugs. When a festival visitor is found to possess drugs, a procedure of immediate
amicable settlement (OMS) will be used which results in the user paying a fine. Those who are suspected of
dealing drugs are brought before an investigating judge or summoned via summary court.